Real answers for your healthcare questions

What is the difference between a health insurance agent and a broker?

Answer

The terms agent and broker are often used interchangeably in everyday conversation, but they can have different legal or business meanings depending on the state and market. Both can be licensed professionals who help people shop for health coverage.

What to Know

An agent may be appointed to represent one or more insurance companies, while a broker is often described as representing the consumer while working with multiple insurers. In practice, the more useful question is what plans and carriers the professional is actually able to offer you.

What to Do Next

Ask the professional which insurers and products they represent, how they are compensated, and whether there are major options they cannot offer. Verify the person's license through the appropriate state insurance regulator.

Agent Perspectives

Get additional insights from licensed health insurance agents

L
Liz Michel Verified Licensed
Independent Health Insurance BrokerMcKinney, TX

Agent - Has limited access to insurance plans and tries to fit the client into those plans. Broker - Has access to several carriers/plans and finds the best fit for the client.

Share your perspective

Are you a licensed agent? Help clients with practical advice. Your name and profile appear with your answer.