Real answers for your healthcare questions

How do I choose the right health insurance agent or broker?

Answer

Choose an agent or broker based on licensing, relevant experience, the plans they can represent, and how well they understand your actual needs. The best fit is not necessarily the person with the largest sales pitch or the closest office.

What to Know

A good conversation should include your doctors, prescriptions, budget, preferred hospitals, travel needs, and expected healthcare use. The professional should be able to explain tradeoffs clearly and tell you when a plan or carrier is outside the options they represent.

What to Do Next

Verify the license, ask what carriers and products the person works with, and pay attention to whether they ask questions before recommending a plan. You should understand why a recommendation fits your situation before enrolling.

Agent Perspectives

Get additional insights from licensed health insurance agents

L
Liz Michel Verified Licensed
Independent Health Insurance BrokerMcKinney, TX

You'll want to choose someone that has a proven record of helping clients. So check out client review and the agent's website. Health insurance can be difficult to navigate, so find someone that can explain the process to you in a simple, easy to understand way. Ask about the "gaps" in the coverage the agent is recommending to you. Every plan has gaps, so they should give you an honest answer.

Share your perspective

Are you a licensed agent? Help clients with practical advice. Your name and profile appear with your answer.